Skilled Nursing and Specialty Care, Short Term Rehabilitative Care, Respite, and Memory Care

 

There are qualities that set some skilled nursing facilities apart from others. When the quality of the service and the resident are the focus of everything the facilities does, it can be noticed almost from the minute the front door opens. Environment and cleanliness, staff talking to the residents, saying ‘Hello’ to families, asking visitors if they need assistance are all things that can be spotted quickly and easily with even a few steps into the lobby. Other hallmarks of quality are not as easily noticed such as employee selection and resident bedside care.

 Those are the qualities of facilities that we call Association Members. The nursing facilities that join Genesee Health Facilities Association have one thing in common – they are concerned with the quality of the experience of their residents while under their care. Genesee Health Facilities Association Members are from proprietary, not-for-profit, and hospital based settings. The distinction in sponsorship really doesn’t matter. Once the resident is accepted for admission, our members know they need to deliver the utmost in discriminating care regardless of sponsorship. To that end, the staff needs information and leadership that can be provided by well-informed managers and leaders.

 Genesee Health Facilities Association is a membership-based organization that provides a forum for information sharing and advocacy. It brings together regional skilled nursing facilities, professionals and consultants in a forum in which the information exchange is meaningful and the take-aways are almost always immediately actionable. What does regulation, reimbursement, survey and surveillance, etc. have to do with resident, family, and staff satisfaction?  The answer is, a lot. Providers that are armed with information and are knowledgeable in trends and best practices are prepared to provide a better experience to all of the aforementioned groups. With a working knowledge of reimbursement issues and what to expect, facilities can better utilize their resources. An understanding of new regulations can help facility personnel with compliance and therefore deliver a better end product to the resident.

Employment Screening Continues to be a Top Priority

The Office of Inspector General (OIG - Federal) and Office of Medicaid Inspector General (OMIG - NYS) continue to emphasize the importance of employee screening, not only for new hires but existing personnel as well. See the June 2014 OIG report (Page 19 - .pdf pg. 39) and the 2014/2015 OMIG Work Plan (Page 21 - .pdf pg. 24). Health Care Support Advisors can assist facilities stay in compliance.

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Health Care Foundation of the Finger Lakes Charitable Golf Tournament

Monday, August 3, 2015

Midvale Country Club, 2387 Baird Rd Penfield NY 14526

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